Terms of Use and Personal Data Processing Policy
1. General Conditions
This Website is managed by Festas e Sonhos – Organização e Realização de Festas, Lda., and is intended for the commercialisation and management of events. Before accessing the Website, users should carefully read these Terms of Use and Personal Data Processing Policy.
Access to and use of the Website by visitors/users implies full and unreserved acceptance of these terms and conditions. If you do not agree with them, you must immediately cease browsing the Website.
Festas & Sonhos reserves the right to modify, at any time, the presentation and configuration of the Website, as well as its terms and conditions of use and personal data processing policy. Visitors/users should therefore consult these terms and conditions whenever they access the Website.
Additional information may be obtained from Festas & Sonhos via email at suporte@festasesonhos.com .
2. Intellectual Property Rights
All content on the Website, including but not limited to texts, photographs, images, illustrations, drawings, graphics, engravings, trademarks, logos, advertising, audio or video materials, web design, software, or any other distinctive signs susceptible to commercial or industrial use, is protected under general law and intellectual and industrial property legislation, including copyright and related rights. Such content may not be used outside the Portal without the prior written consent of Festas e Sonhos – Organização e Realização de Festas, Lda.
Notwithstanding the above, users may download or copy Website content strictly for personal use.
The use of the Website for illegal purposes or for purposes that may damage the image of Festas & Sonhos, Lda. is strictly prohibited.
Misappropriation, counterfeiting, use of misappropriated or counterfeit content, unlawful identification, and unfair competition are criminally punishable acts.
Festas & Sonhos, Lda. reserves the right to take legal action against any party responsible for copying, reproducing, or otherwise unauthorised use of the Website’s content.
3. Personal Data Processing
With the entry into force on 25 May 2018 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), applicable in all EU Member States, it is necessary to publish this Personal Data Processing Policy, which reflects Festas & Sonhos, Lda.’s commitment to complying with personal data protection rules.
This Policy establishes the basis on which any personal data obtained or provided through this Portal is processed. The term “personal data” refers to information such as name, email address, or any other information that can be used to identify an individual. Browsing the public areas of this Website does not require the provision of personal data.
3.1 Consent
By registering on the Website festasesonhos.com and/or providing personal data, the data subject freely gives explicit consent for the submitted personal data to be processed for the purposes and under the terms described in this Policy, in accordance with applicable laws and regulations.
3.2 Processing
Personal data processing consists of any operation or set of operations performed on personal data, whether by automated means or otherwise, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure, or destruction.
Some personal data is mandatory for the provision of certain services and/or information. Festas & Sonhos, Lda. will inform users of such requirements. Failure to provide required data, or providing incorrect data, may prevent the requested service and/or information from being provided. The provision of incorrect or inaccurate data is the sole responsibility of the data subject.
3.3 Data Controller
This Website is the exclusive property of Festas e Sonhos – Organização e Realização de Festas, Lda., legal entity no. 504096079, with registered office at Estrada das Palmeiras nº 57-A, Queluz de Baixo, 2730-132 Barcarena, which is the entity responsible for processing personal data obtained or provided on the Website www.festasesonhos.com .
Contact may also be made via email at geral@festasesonhos.com .
3.4 Purposes of Personal Data Collection
Personal data collected on festasesonhos.com is processed for promotional purposes and to provide information to users seeking further details about the services and products of Festas & Sonhos.
Personal data may also be processed to respond to enquiries, suggestions, or complaints submitted by data subjects.
3.5 Rights of Data Subjects
Under Articles 13 to 22 of the GDPR, Festas e Sonhos – Organização e Realização de Festas, Lda. informs data subjects that they have the right to access their data, request restriction of processing, rectification of inaccurate or incomplete data, and, where processing is based on consent, request erasure of data not covered by the lawful bases set out in Article 6(1)(b) to (f) of the GDPR.
Where processing is based on consent, data subjects may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Data subjects also have the right to object to processing, to be informed of the purposes of processing, the categories of data concerned, the recipients to whom data has been disclosed, the data retention period, and to receive their personal data and transmit it to another data controller (data portability).
3.6 Subcontractors
Festas e Sonhos – Organização e Realização de Festas, Lda. may use subcontractors for maintenance, hosting, and management of IT systems, in accordance with applicable law. Such entities are bound by confidentiality and security obligations and may not use personal data for any other purpose or for their own benefit.
In all cases, Festas e Sonhos – Organização e Realização de Festas, Lda. remains responsible for the personal data provided.
3.7 Communication and Transfer of Personal Data
Information requests submitted via the “Contact Us” channel may be forwarded to other entities better suited to respond. Such forwarding is carried out individually and not in data files, and the user will be informed accordingly.
Personal data may also be disclosed to courts or competent authorities, strictly in compliance with the law, including for dispute resolution and activities related to public security, national defence, and the prevention or investigation of criminal offences.
3.8 Data Retention
Personal data is stored only for the period necessary to fulfil the purpose for which it was collected or to comply with contractual or legal obligations.
Where no specific legal requirement applies, data will be retained only for the minimum period necessary.
3.9 Minors
Users under the age of 16 must obtain authorisation from their parents or legal guardians before accessing or providing personal data on the Website.
Responsibility for monitoring content accessed by minors lies with their parents or legal guardians.
3.10 Complaints
Without prejudice to submitting complaints directly to Festas e Sonhos – Organização e Realização de Festas, Lda., data subjects may lodge a complaint with the Portuguese Data Protection Authority (CNPD).
4. Privacy
Festas e Sonhos – Organização e Realização de Festas, Lda. fully respects users’ right to privacy and does not, as a rule, collect navigation data linked to personal identification, limiting personal data collection to information voluntarily provided.
The Website collects and uses information in accordance with cookie regulations, including:
– country of origin;
– user-indicated preferences and planning data;
– user profile and interests;
– identification data for registered users, newsletter subscribers, or information requests.
Interactions with the Website may be recorded for quality control and reporting purposes.
Users may update or rectify personal data in the Registration/Profile area, where available.
Where applicable, users may request account deactivation. Deactivation does not imply deletion of historical registration data.
Aggregated, anonymous statistical data may be shared with third parties to improve Website performance.
5. Disclaimer of Liability
Festas e Sonhos – Organização e Realização de Festas, Lda. reserves the right to suspend, modify, or discontinue the Website at any time, without liability.
While all reasonable efforts are made to ensure proper functioning, availability, and security, Festas e Sonhos – Organização e Realização de Festas, Lda. does not guarantee uninterrupted operation or absence of errors, viruses, or harmful components.
No liability is accepted for damages resulting from Website interruptions, third-party actions, inaccurate information, or unauthorised interference.
6. User Participation in Website Content
The Website allows users to upload content (“Content”), including text, images, and videos.
Users must not impersonate third parties or misrepresent their identity.
Uploaded content is the sole responsibility of its author. Festas e Sonhos – Organização e Realização de Festas, Lda. may monitor, edit, refuse, or remove content that violates these terms, applicable law, or third-party rights.
By uploading content, users grant Festas e Sonhos – Organização e Realização de Festas, Lda. a free, unrestricted licence to use such content.
7. Cookies
The Website uses cookies to recognise users and store preferences. Cookies may be disabled via browser settings, though this may affect Website functionality.
8. Links
The Website may contain links to third-party websites. Festas e Sonhos – Organização e Realização de Festas, Lda. assumes no responsibility for their content or data policies.
9. Amendments
Festas e Sonhos – Organização e Realização de Festas, Lda. reserves the right to amend these Terms and Policies at any time.
10. Governing Law and Jurisdiction
These Terms are governed by Portuguese law and subject to the exclusive jurisdiction of the Lisbon Administrative Court.